Shipping policy

Shipping Policy – VOLT Surfwear

At VOLT Surfwear, we offer both domestic and international shipping. Below, you’ll find all the information regarding shipping methods, rates, and delivery times.

🚚 Shipping in Mexico

  • Standard shipping throughout Mexico.
  • Flat rate: $200 MXN for orders under $2,000 MXN.
  • Free shipping on orders of $2,000 MXN or more.
  • Orders are shipped from Puerto Escondido, Oaxaca, Mexico.

🌍 International Shipping

We offer international shipping at a flat rate, which is displayed in local currency at checkout.

Approximate rates by region:

  • United States and Canada: approx. USD $70
  • European Union: approx. USD $70
  • Latin America: approx. USD $80
  • Australia and New Zealand: approx. USD $95
  • Asia and Rest of the World: approx. USD $100

Final costs may vary slightly depending on the destination country and the exchange rate.

All international shipments are made via DHL or FedEx, with a tracking number included.

⏱️ Shipping Times

In-stock products:

  • Mexico: standard domestic shipping times (2–5 business days nationwide)
  • International: 1 to 2 weeks to the final destination, depending on location.

  • In the case of custom production or restocking, shipping times may be extended up to 3 weeks.
  • These times are estimates and may be affected by logistics or customs processes.

🛃 Customs, Taxes, and Duties

  • International orders may be subject to taxes, duties, or customs fees.
  • These charges are not included in the product price or the shipping cost.
  • Payment of these charges is the customer’s responsibility and is made directly in the destination country.

📦 Shipping Liability

  • Once the order is handed over to the shipping carrier and has a tracking number, VOLT Surfwear is not liable for delays, losses, or damage caused by the shipping carrier.
  • In the event of any issues, we recommend contacting the shipping carrier directly with the tracking number.

📩 Contact

If you have questions about shipping or need to request a specific shipping method, please email us at:

voltsurfwear@gmail.com